Privacy Policy

1. Introduction and Data Controller

This policy explains how Dorevix ("we", "us") collects, uses and protects personal information belonging to visitors of this website and clients of our services. Dorevix is the data controller responsible for this processing. You can reach us at [email protected] with any question about this policy or your data.

2. What Data We Collect

We collect information you provide directly through our contact form (name, email, phone, message content) and, where you consent, information gathered through cookies for site functionality and, if permitted, analytics.

Data Category	Purpose	Legal Basis
Contact form details	Responding to enquiries and scheduling sessions	Consent / Contract
Cookie identifiers	Site functionality and, where consented, analytics	Consent
Communication records	Maintaining a record of our engagement with you	Legitimate interest

3. How We Use Your Data

We use the information collected to respond to enquiries, arrange and conduct sessions, and improve how this website functions. We do not use your data to make automated decisions about you.

4. Data Sharing and Third Parties

We do not sell personal data. We do not share your information with third parties except where required by Kenyan law or where a service provider processes data strictly on our behalf under a confidentiality obligation.

5. Retention

We retain contact form submissions and related correspondence only as long as needed to respond to your enquiry or fulfil a service engagement, after which it is deleted unless a longer period is required by law.

6. Security

We take reasonable technical and organisational measures to protect personal data against loss, misuse or unauthorised access, appropriate to the sensitivity of the information involved.

7. International Transfers

Data collected through this website is processed within Kenya. Where any transfer outside Kenya becomes necessary, we will ensure it meets the safeguards required under the Data Protection Act, 2019.

8. Your Rights Under the Data Protection Act, 2019

As a data subject under Kenya's Data Protection Act, 2019, you have the right to be informed of how your data is used, to access the data we hold about you, to request correction or deletion, to object to certain processing, and to lodge a complaint with the Office of the Data Protection Commissioner (ODPC) if you believe your rights have been infringed. To exercise any of these rights, contact us at [email protected].

9. Opt-Out and Data Deletion

Providing personal data through our contact form is entirely optional, though it is required if you want us to respond to an enquiry. You can disable non-essential cookies at any time through the cookie preferences panel on our Cookie Policy page. To request deletion of data we hold about you, please reach out through our contact page.